What should the delegation policy include?

At minimum: (1) merchant or merchant-category allow-list, (2) per-transaction and aggregate spend caps, (3) time window for the authority, (4) categories the agent may not buy in, (5) approval threshold above which a human must confirm, and (6) a cancellation window before fulfillment for reversibility. A 'kill switch' that revokes delegation immediately is operationally important — separate from the protocol limits.

Is delegated purchasing only for consumers?

No — the larger near-term opportunity is B2B procurement. Procurement-side agents that handle renewals, replenishment, and routine sourcing operate under delegation policies that codify the company's purchasing rules. The protocol layer is the same; the policy is more complex (approval matrices, GL coding, vendor risk checks). See AI Procurement Agent for the broader workflow.

How does this relate to action approval?

Action Approval Gate is the in-flight gate ('this specific transaction needs a human OK before it executes'). Delegated purchasing is the standing policy ('here's what the agent may do without asking'). The two compose: a well-designed system uses a permissive standing delegation for low-risk routine spend and reserves action approval for transactions that exceed the delegation's bounds.

Delegated Purchasing

Written by Max Zeshut

Founder at Agentmelt

Делегированные покупки — сценарий, в котором ИИ-агент совершает покупки от имени пользователя в заданных рамках бюджета и правил.

The authority pattern under Agentic Commerce: the user (or business buyer) grants an AI agent permission to spend on their behalf within explicit limits — merchant scope, max amount, time window, allowed product categories, and approval gates for irreversible spend above a threshold. Delegated purchasing is what makes an agent's commerce action *authorized* rather than abusive; it sits above Agent Payments (the credential layer) and connects to the broader Action Approval Gate discipline. Implementations include OpenAI ChatGPT spending controls, Visa AI-enabled controls, and per-agent budget rules in B2B procurement platforms (IBM watsonx Orchestrate, SAP, Coupa).

Пример

A finance team delegates monthly software-renewal purchasing to a procurement agent with these limits: SaaS vendor list of 47 approved suppliers, max single charge $2,500, max monthly total $25,000, human approval required above $1,000 per charge, and a 24-hour cancellation window after each order. The agent renews 38 routine subscriptions automatically over the month and routes 4 high-value or off-list requests to the finance manager for explicit approval — reducing renewal-administration time by ~80% while keeping every irreversible spend under explicit human authorization.

Часто задаваемые вопросы

What should the delegation policy include?: At minimum: (1) merchant or merchant-category allow-list, (2) per-transaction and aggregate spend caps, (3) time window for the authority, (4) categories the agent may not buy in, (5) approval threshold above which a human must confirm, and (6) a cancellation window before fulfillment for reversibility. A 'kill switch' that revokes delegation immediately is operationally important — separate from the protocol limits.
Is delegated purchasing only for consumers?: No — the larger near-term opportunity is B2B procurement. Procurement-side agents that handle renewals, replenishment, and routine sourcing operate under delegation policies that codify the company's purchasing rules. The protocol layer is the same; the policy is more complex (approval matrices, GL coding, vendor risk checks). See AI Procurement Agent for the broader workflow.
How does this relate to action approval?: Action Approval Gate is the in-flight gate ('this specific transaction needs a human OK before it executes'). Delegated purchasing is the standing policy ('here's what the agent may do without asking'). The two compose: a well-designed system uses a permissive standing delegation for low-risk routine spend and reserves action approval for transactions that exceed the delegation's bounds.

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