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Written by Max Zeshut
Founder at Agentmelt · Last updated Sep 9, 2026
The AI agent memory tier that stores facts and preferences extracted from many interactions — 'this customer uses Salesforce, prefers Slack over email, is in the enterprise tier.' Stored as structured attributes (or in a knowledge graph like Zep uses), updated when new information contradicts old, and typically injected into the system prompt at conversation start. Semantic memory is what makes an agent feel like it *knows* the user rather than reading their whole history every turn. Distinct from Episodic Memory (specific events) and Working Memory (current context).
See it as a workflow
Support Ticket Deflection WorkflowTrigger, steps, n8n nodes, guardrails and an importable template — plus what it costs to have it built.
Or skip the build
Workflows from $197/month, custom agents from $2,000.